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Services

Property Management

Bay Capital Real Estate has been involved in property management since the 1960’s.  We specialize in the management of apartment buildings and single-family homes in San Mateo County and Alameda County.  We charge between 4 – 7% of gross rent depending on the number of units with a $1,000 initial lease fee.   Below is a list of services used to manage each property:

 Set the market price and choose the best tenant

  • Perform a detailed market analysis on the property present a recommended rental rate.
  • Document all interior and exterior amenities and take 25 pictures.
  • Offer recommendations on repairs and aesthetic improvements to maximize monthly rent.
  • Discuss with owners the pros and cons of different lease terms to maximize property ROI.                                                                                                                      
  • Prepare unit for rent by managing the interior and exterior cleaning.
  • Create ads tailored to the property and present to owner for approval.
  • Provide a 24-hour 800 umber to all prospective tenants so they can listen to a 30 second commercial on the property.
  • Manage all incoming calls from prospective tenants and schedule showing appointments.
  • Meet prospective tenants for showings throughout the week and weekend.
  • Provide prospective tenants with rental applications that are legally compliant with fair housing laws.
  • Perform a comprehensive background check to verify identity, income, credit history, rental history, etc.
  • Present to owners the recommended tenant based on pre-defined tenant criteria.
  • Manage lease agreement negotiations between tenant and owners.
  • Supply all required disclosure documents.
  • Review lease guidelines with tenant regarding things like rental payment terms and required property maintenance
  • Perform detailed move in inspection with tenant and execute the Move-in, Move-out disclosure.
  • Collect first months rent and security deposit

Rent collection

  • We use the Buildium Property Management software to electronically pull tenant rents and make owner disbursements within 3 days of the first day of each month.
  • Sending out pay or quit notices
  • Enforcing late fees

Evictions

  • Manage all required documents to initiate and complete an unlawful detainer action.
  • Coordinating with local authorities to remove tenant and tenants possessions from unit.

Legal

  • Refer local legal groups in the event of a legal dispute or litigation
  • Understand and abide by the latest local, state and federal legislation that apply to renting and maintaining rental properties.

Inspections

  • Perform periodic inspections (Inside and outside) every 6 months to identify required repairs, safety hazards, code violations, lease violations, etc.
  • Send owner periodic reports on the condition of the property

Financial

  • Provide detailed financial accounting on each rental property
  • Track all expense documentation via invoices and receipts
  • Maintain all records (invoices, leases, inspection reports, warranties, etc.)
  • Provide annual reporting, structured for tax purposes as well as required tax documents including a 1099 form
  • Provide easy to read monthly cash-flow statements which offer a detailed breakdown of income and itemized expenses.

Maintenance, Repairs, and Remodeling

  • Manage our maintenance crew
  • Establish a preventative maintenance policy to identify and deal with repair needs
  • Provide an network of licensed, bonded and fully insured contractors who have been vetted for good pricing and good work that is up to code

Tenant Move Out

  • Inspect unit and fill out a report on the property’s condition when the client moves out
  • Provide tenant with a copy as well as estimated damages
  • Return the balance of the security deposit to the tenant
  • Forward any portion of the owner’s portion of the tenant deposit to the owner or hold in owner reserves for repairs.
  • Clean unit and perform and needed repairs or upgrades
  • Re-key the locks
  • Put the property back on the market for rent

This isn’t intended to be a comprehensive list of property management services, but it should give you a fair idea of the scope of a property management company’s activities.